Site Access Coordinator



Cluttons is a business with a difference, and our aim is simple - to help our clients unearth every opportunity in their property, be it their home, office, or an investment portfolio. We do this by challenging the status quo and helping our clients get the most out of their property materially, financially, and emotionally.

We employ over 230 staff in the UK and serve a wide range of clients across several areas, including commercial and residential consultancy, management, investment and commercial agency, residential sales and lettings.

A fantastic opportunity has arisen for a talented and driven individual to join a growing and ambitious business as a Site Access Coordinator in our Access team. The main focus of this role is to carry out access and estates management activities for the client account (s). Responsibilities include:


  • Deliver key deliverables as directed by the client account (s) remit
  • Manage a case load of site access and estates issues not limited to but including:
    • Site access procedure confirmation and supply
    • Review of existing data sets and confirmation of access details
    • Lease reading and assessment of access rights and other core elements
    • Liaising with landlords and tenants to confirm access process
    • Working closely with both Surveyors and the finance team
    • Multi tasking to raise legal and case instructions to third party contractors, request invoices’ and process with the relevant teams
  • Responding to enquiries from internal & external clients including liaison with landlords and tenants
  • Actively working with the Surveyors on the nominated client account(s)
  • Dealing with Lease queries, boundary disputes
  • Preparing summaries for legal documentation
  • Assisting with renewals of licenses and permits and helping to manage the relevant portfolio
  • Analysing and manipulating data from client database(s)
  • Dealing with applications for landlords consents, with reference to lease conditions, liaison with external consultants and solicitors where necessary
  • A point of contact in respect of property issues and projects for the Client
  • Preparation of Client reports on a regular basis in accordance with Client requests both ad hoc and structured.
  • Ensure delivery of service by generating effective working relationships with other members of the team


  • Holidays: 25, increasing to a maximum of 30
  • Auto Enrolment Pension Scheme
  • Life Assurance
  • Interest Free Season Ticket Loans
  • Cycle to work scheme
  • Flu and Eye Care Vouchers
  • Employee Assistance Programme
  • Plus Flexible benefits policy that allows you to pick and choose additional benefits including:
    • Purchase of 5 days holiday
    • Discounted Gym membership
    • Dental Insurance
    • Home computing and technology programme
    • Private medical insurance
    • Health cash plan