Accounts payable and receivable administrator

Description

We are a business with exciting sustainable growth plans over the next few years looking for amazing people who want to grow along with us.

We are a business that values our people. We've launched exciting people initiatives to better our people's experience and we engage with our people to listen to their needs and wants. We have adopted a hybrid working policy that gives our people the flexibility they want and we reward and recognise them well through numerous ways including our extensive benefits package and the way we align our support to match their career goals.

Cluttons is a company with a difference, working on a solid foundation of mutual trust, we are commercially focussed, and business orientated.

We employ over 230 staff in the UK with a fast-growing presence, headquartered in London and serving a wide range of clients. We have established a strong track record and reputation as the ‘partner with a purpose’ to help each client get the most out of their property.

Through our network of offices in the UK, we offer a wide range of property services including consultancy, management, investment and commercial agency, residential sales & lettings.

The role

The accounts administrator will be responsible for ensuring that invoices for works and services across the properties we manage are paid in good time, reducing reputational risk to Cluttons and financial risk to our clients. They will be responsible for keeping the payment system up to date, chasing contractors as necessary and providing updates on payment.

Furthermore, they are responsible for reporting on debts owed by our tenants to clients and providing support to the property team in the collection of these debts.

The accounts payable and receivable clerk is responsible for checking figures and creating spreadsheets. In turn they much have strong excel skills, along with great attention to detail and a proficiency in mathematics.

This is a 12 month fixed term contract.

Responsibilities

  • Receiving and recording the receipt of invoices as required and managing these through Filestore (payment system)
  • Processing invoices and driving approvals to make sure payments are correct and on time
  • Requesting receipt of statements from invoicing contractors or businesses when they are not provided
  • Reconciling accounts to make sure amounts paid reflect services received and are in line with works orders as necessary
  • Answering queries from suppliers, contractors and colleagues about accounts payable or payments made
  • Manage AP aspect of Filestore to ensure that invoices are coded accurately and issue for approval
  • Assisting in streamlining the accounts payable process
  • Working with colleagues and others to resolve account issues when necessary
  • Active management of debtor balances, creating spreadsheets and reporting documents to highlight risk areas
  • Supporting the property team in the collection of arrears as required by sending emails, letters or calls as instructed

Requirements

  • High degree of accuracy
  • Great attention to detail
  • Strong customer service skills
  • Excellent negotiation skills
  • Proficiency in mathematics
  • Proficient in the use of MS Office including Outlook, Word, and Excel
  • Ability to prioritise workload and work effectively in a high-pressured environment
  • Ability to deal with difficult situations
  • Strong team ethic, with the proven ability to work effectively and collaboratively within a team or independently with individuals at all levels
  • Working on own initiative without close supervision and as part of a team
  • Working flexibly in responding to the varying demands of the role in order to achieve agreed outcomes
  • AAT qualification (desirable)

Benefits

  • Hybrid working - to give you the flexibility you need
  • Holidays: 25 days increasing in line with length of service to a maximum of 30 days
  • Enhanced auto enrolment pension scheme - to help you save for the future
  • Life assurance - to protect your loved ones should the worst happen
  • Interest free season ticket loans
  • Cycle to work scheme - discounted bicycles
  • Flu and eye care vouchers - to keep you healthy
  • Employee Assistance Programme - 24/7 health & wellbeing support
  • Help@Hand Remote GP app - to give you and your family access to medical experts quickly
  • Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more
  • Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more

Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below:

  • Purchasing up to 5 days additional holiday
  • Discounted gym membership
  • Discounted dental insurance
  • Discounted private medical insurance for family cover
  • Discounted critical health insurance and more