Surveyor – Commercial Management

Description

Cluttons is a business with a difference. Working on a solid foundation of mutual trust, we are commercially focussed, and business orientated with a strong track record and reputation as the ‘partner with a purpose’ to help each client get the most out of their property.

We employ over 230 staff in the UK with a fast-growing presence, serving a wide range of clients across several areas including commercial and residential consultancy, management, investment and commercial agency, residential sales and lettings.

THE ROLE

An excellent opportunity has arisen for a recently qualified surveyor with experience in commercial property management to join a growing and ambitious business in our Commercial and Strategic Asset Management team.

The Commercial and Strategic Asset Management team is a fully integrated commercial management offering based in our London and Oxford offices. It combines traditional day-to-day property and facilities management services with proactive asset management to drive value and innovative, research-led solutions to maximising investment returns (via its investment management platform - Cluttons Investment Management). This provides clients with a uniquely joined up approach to managing a property or portfolio of properties. The team acts for a wide variety of landlord clients, from family trusts to one of the UK’s largest retailers, and in the main property sectors of retail, office and industrial, working closely with the residential portfolio management team on mixed-use buildings and portfolios.

Requirements

With the support from the partners in the team, you will be responsible for managing a portfolio of properties, spread across sector, on behalf of a number of clients, reporting internally at least initially and supporting the team as necessary in other areas. Your duties will include (but will not be limited to) the following:

  • Property management: ensure properties are efficiently managed. Anticipate, monitor, and resolve issues; maintain regular contact with occupiers; and seek to comply with the service charge budget.
  • Health and safety: work with internal teams to ensure the health and safety of all properties under management. Undertake regular inspections to ensure compliance with lease
  • Budgeting: assist in preparing annual budgets in accordance with service charge procedures and regulations. In partnership with Client Accounting, manage and monitor expenditure throughout the year.
  • Finance management: manage and collect sums owed by occupiers relating to rent, service charge, insurance, and any other sums due under the lease.
  • Lease management: manage and monitor key lease event dates including break options, rent reviews, and lease renewals. Manage applications by occupiers under the lease, such as licences to assign, alter and underlet. Implement and develop systems to ensure applications are dealt with properly and efficiently.
  • Client reporting: prepare client reports. Arrange and attend quarterly management meetings and any other meetings at the client’s request.


PERSON SPECIFICATION

Essential qualifications

  • Industry related qualification
  • MRICS qualified (desirable)
  • IT literate (Microsoft packages)

Essential knowledge, experience, and skills

  • At least six months qualified experience in the commercial property management / surveying sector.
  • Proven ability to interpret and implement policies, procedures, and legislation relevant to commercial property management / surveying.
  • Working knowledge of Landlord and Tenant legislation.
  • Proven ability to manage multiple tasks, prioritise activities, and achieve desired outcomes.
  • Proven track record of effective communication with individuals at all levels.
  • Proven track record of managing various stakeholder relationships to get consensus on solutions.
  • Experience of using TRAMPS (preferred) or similar property management accounting system.

Benefits

  • Hybrid working
  • Holidays: 25 days (increasing by 1 day with each year of service, up to a max of 30 days)
  • Car allowance
  • Enhanced Auto Enrolment Pension Scheme
  • Life Assurance
  • Interest Free Season Ticket Loans
  • Cycle to work scheme
  • Flu and Eye Care Vouchers
  • Employee Assistance Programme
  • Policy that allows you to pick and choose additional benefits including purchasing 5 days additional holiday
  • Discounted Gym membership
  • Dental Insurance
  • Travel Insurance