Privacy notice

Cluttons LLP on behalf of its subsidiary companies, associated undertakings, and licensees is committed to protecting and respecting your privacy.

This notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the General Data Protection Regulation (GDPR), the data controller is Cluttons LLP of Portman House, 2 Portman Street, London W1H 6DU.

Notifications

To view your notification regarding our processing of your personal data please choose from the below the category which most closely describes your relationship with Cluttons LLP:

Email contacts
Suppliers and contractors
Landlords
Tenants
Buyers and Sellers

Where proportional and reasonable notification can be provided directly to data subjects by email contatining a link to the relevant document on the website.

Information we may collect from you

We may collect and process the following data about you:

Lawful Basis

Our lawful basis for processing this data is:

The consequences for you if we are unable to process this data would be:

Retention

Data collected for purposes of website analytics is retained for 26 months.

Data collected for marketing purposes may be retained for up to 7 years unless you request, we delete it earlier.

If you enter into a contractual arrangement or complete a financial transaction with us we may retain information for up to 7 years to meet our legal obligations (for example under the Finances Act 2008).

All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. 

Uses made of the information

We use information held about you in the following ways:

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.

Where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the registration form). 

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.
We may disclose your personal information to third parties:

Your rights

You have the following rights with regard to your personal data:

You can exercise your rights at any time by contacting us at [email protected].

You also have the right to lodge a complaint with the Information Commissioner’s Office.

We provide “unsubscribe” buttons on all our marketing communications by which you may remove yourself from our marketing list. We also provide check-boxes on the forms on our website by which you may control the purposes for which we process your data.

Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites. 

Changes to our Privacy notice

Any changes we may make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by email.

Contact

Questions, comments, and requests regarding this Privacy notice are welcomed and should be addressed to [email protected].

Contact

If you do not wish to receive further communications from us, please email [email protected] More details on how to opt out can be seen in our Privacy Policy.

Magda Maulina

Compliance officer

T +44 (0) 20 7647 7018

Contact

If you do not wish to receive further communications from us, please email [email protected] More details on how to opt out can be seen in our Privacy Policy.

Vicky Moss

Head of compliance

T +44 (0) 20 7647 7040